How We Do Business – the Quality Policy

Our employees are the driving force behind our success, especially due to their commitment to achieving top results by exercising corporate responsibility and applying innovative technologies. Being highly qualified, skilled, and educated, our engineering and production staff contribute to the company with their experience, qualifications, and perspectives.

Our principles:

  • Constantly tending to our employees as a fundamental resource for our development
  • Fulfilling contractual requirements with special attention to details – making sure all our projects meet the highest quality standards
  • Providing consulting services to our clients using our expertise and vast experience – obtaining the best project solutions that ensure optimum cost-effectiveness in the operational phase
  • Establishing partnerships with suppliers and customers
  • Continuously improving our business processes
  • Using the latest techniques and technologies
  • Preventing environmental pollution caused by our business activities
  • Complying with all legal, technical, normative, and other requirements
  • Developing and maintaining an efficient system of informing our employees about the importance of health and safety issues at work
  • Ensuring efficient monitoring of all organizational processes which pose a risk of jeopardizing one’s health and safety

Highest standards:

  • The Bisnode AAA Certificate is an internationally recognized sign of business excellence, one of the most important standards of business quality in Europe. The certificate is based on financial statements for the preceding year and predicts the business stability for the following twelve months. As one of the most stable and reliable business entities in the Republic of Croatia, Sitolor earned this certificate of prudential excellence due to the company’s successful business results in the previous financial year.